Delivery Information


Shipping costs are figured based on the weight and origin of the particular flooring you are choosing alongside its distance from your postal code. The site will not calculate the Estimated Shipping costs, once your order has been placed we will call you within 2 business days to advise you the  exact shipping cost of your order. 

How long does it take to receive my order?

Your flooring order will typically take 3-5 business days from the time you place your order to the time the shipment actually arrives. Keep in mind this timing is after our confirmation of availability of product. In some cases, the order might take longer and please be advice that we will inform you with as much information as possible in 'Order Status' area. However, we are not responsible for delays due to transportation, border, customs, or any natural disaster issues.

How do I know when the flooring will arrive?

We provide constant email updates on your order. A tracking number is provided to you and you may track you order online, or by phone.